The winter weather that the United States has experienced so far has provided many examples of the benefits of booking air travel with a travel agent instead of an online travel site. First, went planning a flight that requires a connection, a travel agent will take a common sense approach and look for the lowest fares available with connections in Southern airports where weather is less likely to be a factor during the Winter months. An online travel site will not. It will produce lowest fare without considering connections.
Over that past few weeks, we have had clients that were required to fly north or were flying into airports where Winter weather is normally not a problem such as Atlanta or San Antonio. Our clients are able to call our Travel Agents and get assistance from a real person and someone they know; instead of being stuck on hold with the airlines trying to make alternative arrangements. Our agents have "real time" access to all available flights and assist clients in getting to their destination during difficult weather.
Travel Agents cannot control the weather or the airlines, but when our clients are in a stuck in an airport they take comfort knowing that they have someone on their side working to get them to their destination.
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